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Recording in-coming call custom notification

mbfull
Explorer
Explorer

The current notification says "The call is being recorded, if you do not wish to be recorded please hang up now". 

I've created a custom audio file in the asset library notifying the caller the call is being recorded.

 

How do I get that custom response to play at the beginning of a in-coming call vs. the zoom notification?

1 ACCEPTED SOLUTION

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi mbfull,

 

you can select edit and upload and choose what audio file you want to use.

 

admin->phone system management->company info->policy->automatic call recording

see screen shot below.

 

Eliot_0-1730770511485.png

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

View solution in original post

2 REPLIES 2

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi mbfull,

 

you can select edit and upload and choose what audio file you want to use.

 

admin->phone system management->company info->policy->automatic call recording

see screen shot below.

 

Eliot_0-1730770511485.png

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

Thank you this was helpful - updating the path to automatic call recording 

Account Management > Account Settings > Zoom Phone