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2024-11-04 04:03 PM
The current notification says "The call is being recorded, if you do not wish to be recorded please hang up now".
I've created a custom audio file in the asset library notifying the caller the call is being recorded.
How do I get that custom response to play at the beginning of a in-coming call vs. the zoom notification?
Solved! Go to Solution.
- Topics:
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Call handling and routing
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2024-11-04 05:37 PM
hi mbfull,
you can select edit and upload and choose what audio file you want to use.
admin->phone system management->company info->policy->automatic call recording
see screen shot below.
Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.
thanks, eliot
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2024-11-04 05:37 PM
hi mbfull,
you can select edit and upload and choose what audio file you want to use.
admin->phone system management->company info->policy->automatic call recording
see screen shot below.
Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.
thanks, eliot

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2024-11-04 06:05 PM
Thank you this was helpful - updating the path to automatic call recording
Account Management > Account Settings > Zoom Phone
