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Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Random Extension Emails

Zoom_6
Newcomer
Newcomer

‎2024-08-09 04:29 AM

Zoom Phone is like a box of chocolates. You never know what you're going to get. 

 

What would cause Zoom to randomly and automatically send everybody at my company two emails with two different extension numbers? Has anyone else encountered this?

Topics:
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1 REPLY 1

MGSR
Community Moderator | Employee
Community Moderator | Employee

‎2024-08-09 09:08 AM

Hello @Zoom_6,

I'm sorry for what happened. Please submit a ticket to our technical support team to have this reviewed. 

Have a great day. 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?
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