Park Call Failed, please try again

[PuneethGN]

Once after calling Medicare phone number, if we type "*" & "Any Numbers" as an response for IVR prompts for example (2*46*212*) getting an error stating "Park Call Failed, please try again". Any ways to fix this issue?

[Eliot]

hi puneethgn,

please see

Using call park

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065454

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

thanks,  eliot

[PuneethGN]

Hi Eliot,

Nope as a site user I am not able to do any changes in Park settings, is there any other way to disable the park setting and type "*" & "numbers" for IVR prompts?

[Eliot]

hi puneethgn,

please contact your zoom administrator for help with park settings.

thanks,  eliot