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Zoom phone widget in salesforce no longer showing live calls

ckoo
Explorer
Explorer

‎2024-02-09 09:40 AM

Hi, we're using the Zoom app for salesforce, version, 3.30, and live calls are not showing on zoom phone widget in Salesforce any longer.  It only shows the number, but one is unable to log a call live or even end the call from the phone widget.  Ending the call must be done from the Zoom app.
This issue appeared to pop up when I changed the CTI adapter URL to the enhanced domain URL to fix click to dial.  Any suggestions as to how to get full functionality back?

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