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Not Receiving Incoming Calls

Zardoz
Newcomer
Newcomer

Since upgrading my iPhone to iOS 17.5.1 I have not been receiving incoming calls. They are going straight to voice mail.

 

Is this a known issue and/or is there a fix?

1 REPLY 1

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi zardoz,

 

i do not have any issue receiving zoom calls on my iphone 14 promax with ios version 17.5.1.

i am using current zoom workplace ios version 6.0.10 as of 5/26/2024. 

 

if you do not have the current zoom workplace ios installed, you might consider doing so.

 

i do not see anything in the ios release notes about your issue.

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0069041

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot