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Multiple extensions (5 digit only) not a DID number to zoom phone

Yogesh_vrtx
Contributor II
Contributor II

‎2023-10-19 03:43 AM

Hi Team, 

 

We have a query that Can we assign Multiple extensions (5 digit only) not a DID number to zoom phone ?. 

 

Can we configure ??.. 

 

Thanks, 

Yogesh Patil 

 

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2 REPLIES 2

sachinzoom
Community Champion | Employee
Community Champion | Employee

‎2023-10-20 02:04 PM

Hi @Yogesh_vrtx 

 

You cannot assign multiple extensions to a user or phone etc per the design. 

 

Hope that helps.

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Vinnie
Community Champion | Customer
Community Champion | Customer

‎2023-10-20 04:15 PM

Hello @Yogesh_vrtx, can you elaborate what is it you are trying to accomplish with the extra extensions?

 

As @sachinzoom is stating, you cannot have multiple extensions associated with a single user by design, but depending of what you are trying to do there might be alternatives you could use like "Line Delegation" or "Shared Line Group".