cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Mark SMS as unread

Canter
Newcomer
Newcomer

‎2025-07-22 03:28 PM - edited ‎2025-07-23 09:07 AM

The Voicemail tab has the ability to mark messages as "unread" but the SMS tab does not. Often I get an SMS and need to check it to see if it's an emergency...and if not I want to mark it as Unread so I remember to check it again later.

 

Seems like a pretty standard feature...and hopefully easy to implement. Can this be added? Also hoping to get some thumbs-up here to help Zoom realize this is of value. Thanks!

Topics:
2 REPLIES 2

codaflutes
Newcomer
Newcomer

‎2025-07-29 09:34 PM

I agree, this is a critical feature! 

commonmkt
Newcomer
Newcomer

‎2025-08-12 08:50 AM

We would love this feature for our customer support team using SMS!