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Keep getting message: "Failed to Connect to Zoom"

CWeiss
New Member
New Member

I have an LG Android phone with the Zoom app installed to be able to answer work calls.  For awhile it worked, but now every time I try to log in, I get this message: "Login Failed. Failed to connect to Zoom." I have updated the app, removed some apps from my phone, restarted my phone...Nothing works.

3 REPLIES 3

sparrow
Community Champion | Customer
Community Champion | Customer

Have you tried logging into zoom.com with those same credentials to be sure they're correct? 

Yes, and I just double-checked.  I can log in just fine on my computer.

Yes, and I just double-checked again.  I can log in just fine everywhere except my phone.