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Is there a way to share voicemails to Auto Receptionist extension

nnelson
Newcomer
Newcomer

When sharing a voicemail, I am able to pull up any user or call queue in the search, but when I search for an Auto Receptionist by name or extension, no results are shown. 

3 REPLIES 3

FORE-Craig
Community Champion | Customer
Community Champion | Customer

Hi @nnelson 

 

It is the same for us. Why do you want to share a voicemail with an Auto Receptionist? It's not really a person.

 

Was your intent to forward the message to the members of the Auto Receptionist's Voicemail Access List?

Craig

Yes, the intention is to share voicemail with members of the AR's vm access list.   I was hoping to avoid having to create a call queue. Not that it's any trouble to do so..

FORE-Craig
Community Champion | Customer
Community Champion | Customer

I understand.

Craig