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I can't hear the ZoomPhone for Salesforce recording.

dtakahashi1010
Newcomer
Newcomer

‎2023-11-13 03:33 PM

I have linked Salesforce and ZoomPhone.
I should be able to listen to recordings in the blue box in the following image in Salesforce, but the icon does not appear.
Can anyone help me with a solution?

 

https://org62.my.salesforce.com/sfc/p/000000000062/a/3y000001kr0P/IW6g_PpYEju6RIu7.EmBsgseF5Uy2M2wDy...

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