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How to set emergency service location for 2 desk phones in different locations for same user?

justinmarthaler
Contributor I
Contributor I

What is the best strategy to provide up to date emergency service information for an individual who has two desk phones.  One desk phone is in the office and another desk phone is used nomadically as he switches from location to location.  For example, one week, he might be on a construction site in Louisville, KY and the next week he might be at a construction site in Chicago, IL.  Knowing the network details (public IP, private IP/subnet, etc.) is difficult and cumbersome to keep up to date.  When using the Zoom Workplace app, the individual is prompted for a new location, but that doesn't seem to affect the physical desk phone.  

 

Let me know if there is a good strategy for handling this type of situation.

 

Many thanks!

1 REPLY 1

sparrow
Participant
Participant

I suspect your office device is being tracked via Nomadic e911. As far as the secondary device that is moving from construction site to construction site. If those networks are not part of your Nomadic discovery process? You might want to have the user treat those construction sites no different then a personal location (coffee shops, remote home, etc). Makes it easier for the user to login and assign a personal address to the device as he/she moves from construction site to construction site. That's my take on it.