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How do I retrieve my Admin Password?

MCerv1
Newcomer
Newcomer

‎2022-02-28 12:56 PM

We can't find it and need it.

 

no response from support,

 

 

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2 REPLIES 2

zac2021
Community Champion | Employee
Community Champion | Employee

‎2022-02-28 01:04 PM

Hi MCerv1,

 

Have you tried resetting your Admin password if it helps?

 

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Manny5429
Zoom Employee
Zoom Employee

‎2022-03-01 04:28 PM

@MCerv1 The best way is to really reset the password if the Admin account can no longer log in to his/her account. 

However, if you are now using the Admin account, you can go to the Profile of that admin account and just change it from there. 

Profile  (Scroll down,) 

Sign in 

Sign-in password  -  Edit

 

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