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Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Getting started with purchased subscriptions

coinflare
Newcomer
Newcomer

I purchased 5 ZOOMPHONE subscriptions and when adding a number to the user it does not let me get a number, I opened TICKET and some time has passed and I still do not have access to operate the system

1 REPLY 1

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi coinflare,

 

please see zoom support article.  the admin section goes over how to set up your system.

Getting Started with Zoom Phone - Zoom Support

 

also zoom support article on phone numbers.

Requesting Native Zoom Phone numbers - Zoom Support

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks, eliot