Feature Request SMS

[ltcortez]

Below requests are in view of users heavily relying on Zoom SMS. Current set up with SMS just being a tab under the Phone tab lacks visibility for unread SMS messages.

1. Zoom iPhone/Android apps: ability to limit badge count to just unread SMS messages (versus new calls/VMs).

2. Zoom Desktop apps: ability to limit badge count to just unread SMS messages (versus new calls/VMs).

3. Standalone Desktop/iPhone/Android SMS apps. Similar to native (non-Zoom) phone and sms apps, separating SMS from Phone would increase visibility and usefulness of Zoom SMS. Currently, the user must open app, switch to Phone Tab, and switch to SMS tab to view new and historical SMS messages.

[jdott16]

Hello,

I would advise that you request a feature enhancement.

Anyone with a Zoom account can submit a Feature Request to our Product Team, please visit Sending feedback to Zoom Please follow us at http://blog.zoom.us and our release notes https://support.zoom.us/hc/en-us/sections/201214205-Release-Notes for new product and feature announcements.

If you are a user on a Premier/Premier+ account, you should have access to submit Feature Requests on the community page here: https://community.zoom.com/t5/Zoom-Feature-Requests/idb-p/ZoomFeatureRequests 

If you are on an account that has a Customer Success Manager (CSM) then have your Zoom company admin reach out to your Zoom CSM who can submit a Feature Request on your behalf.

So, depending on your account there are a few ways to submit Feature Requests to Zoom to improve and enhance our product. 

I hope this helps and please make sure to mark the solution as accepted if this information is what you needed.

Thank you,

Jake