Diagnostic Reports for VoIP QOS

[aBrown007]

Forgive me if I've missed the documentation but are there any QOS diagnostics inside the Zoom Admin Console or in Analytics and Reports for Zoom Phone Power Pack?  Something with Cradle to Grave detail on packet loss or delay?

[BrandonS · Accepted solution]

See here

If you don't see it in your admin portal you could also try signing in to zoom.us and then go to: https://zoom.us/pbx/page/account/metrics/pbxqos/#/dashboard/quality/overall

[enielsen]

The dashboard for Zoom Phone has QoS info as Brandon mentioned.

One can also have a Network Diagnostics feature added to one's Zoom account so one can use the web portal to do a basic test that shows latency, etc for a test call....