Virtual background still loading

[RajulGoveas]

1. I get this message 'virtual background still loading' Start Video Anyway? I cannot start the video. If I say 'no' then there is no image but ZOOM quits.

2. Occasionally my pic just turns pink in colour.

I'm using DELL laptop. 

I have updated ZOOM to the latest version. Changed my modem to the latest one where it has the facility of more than 500 mbps.

Please help with some suggestions.

Thank you.

Regards

Rajul