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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Delete the AutoReceptionist on Zoom Phone

ScubaScreen
Newcomer
Newcomer

‎2021-09-02 01:02 PM

The auto-receptionist cannot be deleted on my setup for some reason. She picks up all the calls and doesn't let them ring to my phone. I've followed the setup directions on how to remove the auto-receptionist but the notes don't tie up to what is actually showing on my screen. Any ideas on how to get rid of her? 

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1 REPLY 1

CloudCat
Zoom Employee
Zoom Employee

‎2021-09-03 09:43 AM

The main auto receptionist cannot be removed.

 

However, If you do not want it to ring to the Auto Receptionist then you can remove the phone number from the Auto Receptionist and move the number to a User .

 

What Route to option are you using in the Auto Receptionist by chance?

Screen Shot 2021-09-03 at 12.42.13 PM.png

 

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