cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Creating an SMS campaign, but nothing appears in the dropdown menu

edgeuser
Newcomer
Newcomer

I'm trying to create an SMS campaign, but when I try to select the campaign type that's required, nothing appears in the dropdown menu (says no data). I'm the owner of the account. 

What am I doing incorrectly?

 

4 REPLIES 4

jhhall
Newcomer
Newcomer

I am having the same issue. I have tried on three different types of browsers. I see no one from Zoom has answered. Nor do they ever pick up the phone at support.

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @edgeuser @jhhall thank you for posting to the Zoom Community!

 

Are you still encountering this issue? If so, please let me know and I will do my best to assist. 

 

Thank you! 


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?

I am also having this issue and no clue how to correct.

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @mpatv,

 

Please reach out to our support team by submitting a ticket here: https://support.zoom.com/hc/en/new-request?id=new_request. They will be able to assist you further.

 

Thank you!


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?