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Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.
2024-05-28 01:05 PM
I'm trying to create an SMS campaign, but when I try to select the campaign type that's required, nothing appears in the dropdown menu (says no data). I'm the owner of the account.
What am I doing incorrectly?
2024-06-17 02:20 PM
I am having the same issue. I have tried on three different types of browsers. I see no one from Zoom has answered. Nor do they ever pick up the phone at support.
2024-06-21 02:50 PM
2024-08-27 11:02 AM
I am also having this issue and no clue how to correct.
2024-08-27 11:08 AM
Hi @mpatv,
Please reach out to our support team by submitting a ticket here: https://support.zoom.com/hc/en/new-request?id=new_request. They will be able to assist you further.
Thank you!