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Creating an SMS campaign, but nothing appears in the dropdown menu

edgeuser
Newcomer
Newcomer

I'm trying to create an SMS campaign, but when I try to select the campaign type that's required, nothing appears in the dropdown menu (says no data). I'm the owner of the account. 

What am I doing incorrectly?

 

4 REPLIES 4

jhhall
Newcomer
Newcomer

I am having the same issue. I have tried on three different types of browsers. I see no one from Zoom has answered. Nor do they ever pick up the phone at support.

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @edgeuser @jhhall thank you for posting to the Zoom Community!

 

Are you still encountering this issue? If so, please let me know and I will do my best to assist. 

 

Thank you! 


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?

I am also having this issue and no clue how to correct.

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @mpatv,

 

Please reach out to our support team by submitting a ticket here: https://support.zoom.com/hc/en/new-request?id=new_request. They will be able to assist you further.

 

Thank you!


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?