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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Creating an SMS campaign, but nothing appears in the dropdown menu

edgeuser
Newcomer
Newcomer

I'm trying to create an SMS campaign, but when I try to select the campaign type that's required, nothing appears in the dropdown menu (says no data). I'm the owner of the account. 

What am I doing incorrectly?

 

4 REPLIES 4

jhhall
Newcomer
Newcomer

I am having the same issue. I have tried on three different types of browsers. I see no one from Zoom has answered. Nor do they ever pick up the phone at support.

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @edgeuser @jhhall thank you for posting to the Zoom Community!

 

Are you still encountering this issue? If so, please let me know and I will do my best to assist. 

 

Thank you! 


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?

I am also having this issue and no clue how to correct.

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @mpatv,

 

Please reach out to our support team by submitting a ticket here: https://support.zoom.com/hc/en/new-request?id=new_request. They will be able to assist you further.

 

Thank you!


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?