Changing an existing text-to-speech greeting
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2022-09-19 09:07 AM
I noticed a new option for the Greetings & Leave voicemail instruction allowing to edit an existing greeting. But when I click to edit an existing text to speech greeting the "upload" option is showing instead of the text-to-speech window.
How do you change an existing greeting?
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2022-09-19 10:18 AM - edited 2022-09-19 10:21 AM
If you click over to the "text-to-speech" option to the left of "upload", you'll be able to edit
Hope this helps. If this answers your question, please accept as solution.
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2022-09-19 10:40 AM
It doesn't allow you to edit the current one. Only create a new one as near as I can see.
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2022-09-19 10:59 AM
I am able to edit my current ones. Should be available for you.
Can you maybe take a video of your attempt so I can advise from there?
You'll click edit > choose from asset library > click the 3 dot ellipses of your text-to-speech > select edit > click the text-to-speech tab > from there you can make edits on name, category, language and message.
![pucketlz pucketlz](https://community-staging.gss.corp.zoom.com/html/assets/Avatar-Default2.png)
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2022-09-19 11:55 AM
It doesn't show my existing text-to-speech verbiage to edit. I'm a Zoom Admin on an Enterprise account and just testing the new feature. It doesn't show my old text-to-speech verbiage.
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2022-09-23 07:07 AM - edited 2022-09-23 07:10 AM
Hi @pucketlz @brad_bell @ccameron
You can edit the instance of the Audio Prompt - meaning you can change the audio attachment while retaining the name so that you don't have to relink to a new Audio Prompt in your various settings, BUT the Text that is converted to Speech is not saved unfortunately after the conversion.
I have found this less than ideal, especially when you just want to change a word, a date, etc.
You can submit a enhancement request for it though at https://zoom.us/feed
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2022-09-19 11:40 AM
great news! the text of new text to speech greetings can now be edited. please see attached screen shot.
previously, this could not be done; you had to retype the text rather than edited it because only the audio was saved. old text to speech stills needs to be typed in.
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2022-09-19 12:16 PM
Thank you for pointing that out @Eliot!
@pucketlz & @brad_bell. Any previously made text-to-speech options will need to be retyped, it appears.
Newly created options will be editable as mine were in my testing.
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