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Zoom AI Companion2023-11-08 02:16 PM
Is there a way for a parked call to ring back to the call queue instead of the person that placed the call on park if the call isn't picked up after a certain amount of time? The customer's old system was able to do this and they are requesting it.
Solved! Go to Solution.
2023-11-09 05:49 AM
hi kelseyp409,
parked call can ring back to call queue. select forward to another extension and then forward to call queue.
Using call park - Zoom Support
Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.
thanks, eliot
2023-11-09 05:49 AM
hi kelseyp409,
parked call can ring back to call queue. select forward to another extension and then forward to call queue.
Using call park - Zoom Support
Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.
thanks, eliot