Automatically download Zoom Phone recordings

[Dtech]

Has anyone had any luck figuring out how to automatically download Zoom Phone call recordings? A lot of companies that work with sensitive data have to keep local recordings and Zoom has failed to implement an SFTP automation. I know Zoom has an API, but I'm not a developer.

[zac2021 · Accepted solution]

@Dtech SFTP download is not currently possible but you can certainly request this feature by visiting our Zoom Feedback form, which is the official way to share any feedback or feature requests with the Zoom team. Thanks!

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[BigDanSRQ]

We have it working using the web hooks.  We use web hooks to send us notifications on (1) ring; (2) answer; (3) recording complete and (4) transcription complete.   Lots of good data that gets poked into our SQL database.  On the recording complete post, it includes an URL for the recording file, so we do a second call and insert the recording into our database too.  

We wrote a generic handler on our end that the webhook posts too.  

Dan

[zac2021]

@BigDanSRQ That's brilliant and thank you for sharing your solution. Yes, most features that are not available in the Zoom web portal can be solved with our publicly available APIs and web hooks.

Cheers!

[meriment]

You can use APIs to set up an automation to extract the Zoom recordings. If you are not a developer there is a Zoom app, Salepager, that lets you bulk download Zoom cloud recordings.