Community Help Center
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Welcome to the Community Help Center!

A place to seek guidance and find resources about the community platform.

To receive support on Zoom product related topics, please navigate to our product forums.

Recent Activity

Welcome to the Zoom Community--Introduce Yourself!

Hi everyone!  Welcome to the Zoom Community! I’m Bri, and I’m one of the community moderators here at Zoom. We’re SUPER excited to have you here in this collaborative space! We would love to get to know our community members. Please reply below to ...

welcome gify.gif
Bri by Zoom Moderator
  • 140 replies

account upgrade

Hi, ZoomI need the information about upgrading subscription from Pro to Business. and I have already subscribed to the Pro account for a year (annual plans) and now I have a plan to upgrade for a business account. so, do I have to pay the rest of the...

classroom zooming

I teach a remote class from home to incarcerated people in a classroom. They have a mic in front of the class. but I have a hard time hearing the ones in the back. On two different occasions, the sound has gotten dramatically better after about 45 mi...

Language Interpretation

I am trying to enable Language Interpretation but I do not see a toggle button in my "In Meetings (Advanced)" section. I am a licensed Zoom holder. What else do I need to do to get access to this feature?

Breakout room recording

Hello, I am trying to find out a way to record the meeting when I use a breakout room.For instance, I want to record both1. a conversation among all participants2. sets of conversation between participants when they are distributed to different break...

switch camera option

When I click on screen share >advanced > content from 2nd camera, zoom does not automatically display the 2nd camera like it used to. I have to click "switch camera" for the 2nd camera to show. How can I avoid this. Not conducive to a seamless experi...

ctziz by Observer
  • 0 replies

Recording local vs Recording with cloud

Hi,I did a 2X8 hours of meeting and tried to do a local recording.The first time, it worked, but not the second time. And it was very painful with almost a full night of data conversion before getting the file (mybe due to a poor internet conncetion ...

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