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Auto Receptionist Historical Reports - Call Details Export

kbudurka
Participant
Participant

I have done some reporting on the past quarter for the incoming calls into each of sites on Zoom.

Our business model is we have open hours typically 8-5 Mon-Fri.

We also do after hours emergency service.

One of our sites is an anonomly, and more than double the amount of off-hours calls than any other site.

 

So, we want to dig in to this data and export a list of the 520 calls we took aftger hours in a 3 month period vs the normal 200 calls in other stores.

 

I cannot find how to export the actual calls. We want to dump this list into Excel so we can analyize the phone numbers and see if they are existing customers or maybe a political robot was stuck calling us over and over at night?

Anyone know if there is a way we can export 3 months of call detail?

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