cancel
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community has won Best Customer Support Community in the 2025 CMX Community Industry Awards!

Celebrate with us

Admin Limits on When You can Call

adventureman
Explorer
Explorer

right now, I cannot make phone calls at certain times of the day, Zoom comes on and tells me they cannot connect the call, my administrator has limited that.... I'm the admin. I cannot find a way to turn this off. It's actually very frustrating.... I see that my administrator has restricted calls from 8:30pm to 9:00 am - but I'm the admin and I can't change this.... Where do I go to change it?

1 ACCEPTED SOLUTION

adventureman
Explorer
Explorer

found it, but it's not intuitive at all. Admin | Phone System Management | Users & Rooms - click on the individual user, click on policy, then scroll down to the feature to turn it off....

View solution in original post

2 REPLIES 2

adventureman
Explorer
Explorer

In the "Phone System Management" section of the admin panel, I have this - see attached picture. First Picture: It says the calls are able to make calls for 24/7/365, but I cannot.....

Second Picture: says I have limited hours.

 

How do I fix this?

 

adventureman
Explorer
Explorer

found it, but it's not intuitive at all. Admin | Phone System Management | Users & Rooms - click on the individual user, click on policy, then scroll down to the feature to turn it off....