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Admin Limits on When You can Call

adventureman
Explorer
Explorer

right now, I cannot make phone calls at certain times of the day, Zoom comes on and tells me they cannot connect the call, my administrator has limited that.... I'm the admin. I cannot find a way to turn this off. It's actually very frustrating.... I see that my administrator has restricted calls from 8:30pm to 9:00 am - but I'm the admin and I can't change this.... Where do I go to change it?

1 ACCEPTED SOLUTION

adventureman
Explorer
Explorer

found it, but it's not intuitive at all. Admin | Phone System Management | Users & Rooms - click on the individual user, click on policy, then scroll down to the feature to turn it off....

View solution in original post

2 REPLIES 2

adventureman
Explorer
Explorer

In the "Phone System Management" section of the admin panel, I have this - see attached picture. First Picture: It says the calls are able to make calls for 24/7/365, but I cannot.....

Second Picture: says I have limited hours.

 

How do I fix this?

 

adventureman
Explorer
Explorer

found it, but it's not intuitive at all. Admin | Phone System Management | Users & Rooms - click on the individual user, click on policy, then scroll down to the feature to turn it off....