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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

watch recordings

alon
Newcomer
Newcomer

after i updated my zoom, i couldnt watch any recordings.

it just shows me to put password and after i put the password its just refreshing and shows me the same screen.

please help. 

thanks

3 REPLIES 3

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @alon, where are you accessing your recordings from? Whether it be a local or cloud recording? If locally recorded, you can find that recording in your Zoom desktop client, under 'meetings' > 'recorded' and you will see the locally recorded videos from there.

 

Or you can also go to zoom.us/recording to see all cloud recordings if available or the path for local recordings.

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

I have the same problem. I'm watching from the cloud recordings from my online school. Every time I provide my name and email address, it just keeps refreshing and showing the same page.

Sami5
Newcomer
Newcomer

I'm interested join your job online