recording

[rachel15]

I recently recorded a meeting for my class and it got downloaded to my Mac book but I can't access or open it. Can someone help me its urgent

[Tash_Balaguer]

Hi @rachel15 

To download a recording, you can access the recording management section and select the specific cloud recording you want to download. Once you have selected the recording, click on the "Download" option on the recording's page. A confirmation prompt will appear, and you need to click on "Download" to confirm the download process. Depending on your setup, you might receive additional prompts asking for confirmation to download files, choose a save location, or provide more information. Simply follow these prompts to complete the download successfully.