Activate an account

[Jamai]

I’m not sure how to activate my account to be able to sign in and access zoom meetings. I lost access after updating yesterday.

thank you 

[jdott16 · Accepted solution]

Hello,

I would recommend reviewing the following support article which should assist in getting your account reactivated and getting you signed back in: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061316

I hope this helps and please make sure to mark the solution as accepted if this information is what you needed.

Thank you,

Jake

[CarlaA]

Hi @Jamai I wanted to let you know that I’ve marked @jdott16s response as the accepted solution as I believe it answers your question. If you have any more questions or need further clarification, please let us know.