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Activate an account

Jamai
Newcomer
Newcomer

I’m not sure how to activate my account to be able to sign in and access zoom meetings. I lost access after updating yesterday.

thank you 

1 ACCEPTED SOLUTION

jdott16
Community Champion | Employee
Community Champion | Employee

Hello,

 

I would recommend reviewing the following support article which should assist in getting your account reactivated and getting you signed back in: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061316

 

I hope this helps and please make sure to mark the solution as accepted if this information is what you needed.

Thank you,

Jake

View solution in original post

2 REPLIES 2

jdott16
Community Champion | Employee
Community Champion | Employee

Hello,

 

I would recommend reviewing the following support article which should assist in getting your account reactivated and getting you signed back in: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061316

 

I hope this helps and please make sure to mark the solution as accepted if this information is what you needed.

Thank you,

Jake

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @Jamai I wanted to let you know that I’ve marked @jdott16s response as the accepted solution as I believe it answers your question. If you have any more questions or need further clarification, please let us know. 


Carla (she/her/hers)
Zoom Community Team
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