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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

please move this window away from the shared application

pen2
Newcomer
Newcomer

‎2024-09-17 10:54 PM - edited ‎2024-09-23 09:58 PM

When I share my screen, the overlapping parts turn black. I want to avoid this. Please tell me how to avoid it. I am using a Lenovo ThinkPad X13. Thank you very much.

 

----------------

Solved.

The problem was that the graphics card driver provided by the computer manufacturer was outdated.

The problem was solved by applying the latest Intel driver.

Topics:
3 REPLIES 3

ucjudgo
Newcomer
Newcomer

‎2024-09-19 05:36 AM

Same issue here. Please someone help.

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MGSR
Community Moderator | Employee
Community Moderator | Employee
In response to ucjudgo

‎2024-09-24 11:00 AM

Hello @ucjudgo!

Welcome to the Zoom Community! We're glad to have you here.

Kindly check out this article for troubleshooting black/grey boxes when screen sharing.

Please let us know if you need further assistance.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?
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ucjudgo
Newcomer
Newcomer
In response to MGSR

‎2024-09-24 11:18 PM

Hi Mark,

I installed the hardware driver you recommended and problem solved.

Thank you so much!

 

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