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please move this window away from the shared application

pen2
Newcomer
Newcomer

When I share my screen, the overlapping parts turn black. I want to avoid this. Please tell me how to avoid it. I am using a Lenovo ThinkPad X13. Thank you very much.

 

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Solved.

The problem was that the graphics card driver provided by the computer manufacturer was outdated.

The problem was solved by applying the latest Intel driver.

3 REPLIES 3

ucjudgo
Newcomer
Newcomer

Same issue here. Please someone help.

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @ucjudgo!

Welcome to the Zoom Community! We're glad to have you here.

Kindly check out this article for troubleshooting black/grey boxes when screen sharing.

Please let us know if you need further assistance.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

Hi Mark,

I installed the hardware driver you recommended and problem solved.

Thank you so much!