not able to turn off virtual background on Zoom workplace APP

[appleseed]

Hello Zoom family:

I've downloaded the Zoom Workplace APP(Version 6.3.5)on my macbook pro m4.

When I try to turn off the virtual background and click the 'None' option from the Virtual background, it still shows me a background (a picture of trees and waterview), but I'm unable to get rid of it.

Does anyone have this same problem?

I appreciate your help.

[Adalit]

I am having this same issue on my tablet.

[linzbfc]

I have the same issue on my phone.

[ClientToPro]

Same issue!  It’s easy to change backgrounds but not remove them apparently.

[MGSR]

Hello there,

Welcome to the Zoom Community! We're glad to have you here.

Depending on your device, it may have a built-in video effect that automatically applies a virtual background during Zoom meetings. To turn this feature off, we recommend checking your device’s manual or settings for instructions on how to disable it. This will ensure that your background appears as intended during the meeting.

[Adalit]

This does not solve the issue. I have tried other devices and the issue is Zoom. Before I was able to use the app as intended, and now I am forced on a feature that cannot be reversed.