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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Upgrade from Zoom Pro to business without full payment

Rantiola
Newcomer
Newcomer

Hello 
My core objective for signing up and subscribing to my licence on Zoom is to hold more than one meeting concurrently. I paid for a pro, which I later discovered would not serve my purpose. 

Can I get assistance upgrading to Zoom business from my Pro account without making the full payment?  

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @Rantiola.

 

The direct answer to your question is No. Upgrading to Business requires a minimum of 10 licensed users on the account; you can’t get the Business account and pay for less. 

 

You could create a second user on your Pro account and accomplish the same goal. Use another email address, create a user on your account with that address, buy an additional license and assign it to the new user. Explore the Scheduling Privilege feature to allow the two users to share scheduled meetings and start each others meetings. This will also help you avoid the concurrency issue: with a Business account you can schedule 2 meetings, but you can’t be in both of them simultaneously. 


Ray -- check out the GoodClix website or the Z-SPAN website.