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new meeting problem

faezeh99
Newcomer
Newcomer

‎2024-07-28 09:53 AM

after my zoom was updated recently, everytime i want to start a new meeting, it gives me message that i have another open meeting , which is not correct. i signed out and signed in again but no change. any suggestion please.

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andrewjohn
Newcomer
Newcomer

‎2024-07-28 12:51 PM - edited ‎2024-07-30 05:03 AM

@fazeh

clear cache or cookies of zoom app or website.

helpfull: https://community.zoom.com/t5/Zoom-Meetings/Upgrade-from-Zoom-Pro-to-business-without-full-payment/t...

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