Re: live chat not working - Zoom Community

Important updates from Zoom Support:

Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.
Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

my students does not receiving any messages from me through the chat box

1 REPLY 1

Hello,

Based on your message, seems like you are mentioning In-meeting chat. Please follow this article to enable it:

https://support.zoom.us/hc/en-us/articles/115004809306

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.