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No sound when sharing video

JohanSav
Newcomer
Newcomer

‎2023-02-04 08:26 AM

Hello, 

I have a problem and I don't find any solutions, I have no sound when someone sharing video, all drivers are ok and I have the same sound output (I select my speaker). When the intervenant speak I hear but when I share a video I don't hear..

Someone know a solution? 

Thanks 

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1 REPLY 1

sachinzoom
Community Champion | Employee
Community Champion | Employee

‎2023-02-05 09:52 PM

Hello,

 

The participant who is sharing video will need to share computer video. You can share this link with them:

 

https://support.zoom.us/hc/en-us/articles/201362643-Sharing-computer-sound-in-a-screen-share

 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

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