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J
Newcomer
JohanSav
Newcomer
February 4, 2023
Question

No sound when sharing video

  • February 4, 2023
  • 1 reply
  • 0 views

Hello, 

I have a problem and I don't find any solutions, I have no sound when someone sharing video, all drivers are ok and I have the same sound output (I select my speaker). When the intervenant speak I hear but when I share a video I don't hear..

Someone know a solution? 

Thanks 

    1 reply

    S
    Community Champion | Employee
    sachinzoom
    Community Champion | Employee
    February 6, 2023

    Hello,

     

    The participant who is sharing video will need to share computer video. You can share this link with them:

     

    https://support.zoom.us/hc/en-us/articles/201362643-Sharing-computer-sound-in-a-screen-share

     

    If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

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