cancel
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

Vote now

invitee getting "login screen" when trying to use direct meeting link

RickFlorida
Newcomer
Newcomer

I have a strange case.  A student of mine has an up to date chrome browser on a full windows computer yet when she tries to enter my zoom with a direct link, she get's the "zoom sign in" screen.  Normally, this type of thing occurs when students/people are using an Android device like ChromeBook and they need to go to chrome settings and toggle the "request desktop site" to fix this.   But she is definitely using a windows computer and thus full version of Chrome browser which doesn't even have the option of "request desktop site".  (Which is not the issue I assume).

 

What should I try to do to make the direct link for work her?

1 REPLY 1

RickFlorida
Newcomer
Newcomer

I was curious what is the most likely cause.  Perhaps the computer needs updated?