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gallery view recording

jje1983
Newcomer
Newcomer

‎2023-01-10 01:22 PM

Hello,

 

     I recorded an interview over Zoom and used Gallery View.  I hid my self-view so that during the meeting, I wasn't distracted by my own image and saw a full screen of the person with whom I was speaking.  Unfortunately, it seems to have only recorded his image, and not mine as well.  Is there any way to fix this?  I understand that I need to not hide self-view going forward, or use speaker view, but for this interview which cannot be remade,  is there anything I can do to get back both our images?   Thanks.

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1 REPLY 1

YaBoiB
Community Champion | Employee
Community Champion | Employee

‎2023-01-10 01:52 PM

Hello @jje1983, 

 The only way that I can think of to fix this is if you had multiple views (speaker view, gallery view) enabled on your recording settings. Then a file for each view will be in your recording tab and you can download and edit the recording together. Otherwise once a recording is sent to your account we have no way of fixing it. 

 

Sorry, 

Brandon 


Brandon (he/him/his)
Zoom Community Champion
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