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finding audio settings from profile picture

pipZOOM9
Newcomer
Newcomer

Hi

I want to adjust my audio settings so I can use a bell in my meetings.  I go to my profile picture as instructed but the drop down menu only gives me plan and pricing and sign out.  No settings tabs... so I cannot adjust the setting.  If I go to settings on the left hand menu, I cannot find audio adjustment tabs to use.  Can anyone help?  Why is my profile drop down menu not giving me the full menu?

Thanks!

Pippa

3 REPLIES 3

rob9924
Newcomer
Newcomer

Exact same issue here- instructions for audio adjustemnt is to click on pic and then settings... but 'settings does not come up

rob9924
Newcomer
Newcomer

exact same issue- every instruction assures I will find 'settings' whhen I click on profile pic and this is NOT the case!

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @rob9924,

Welcome to the Zoom Community! We're glad to have you here.

May I know what device, operating system, and Zoom version you are using? 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?