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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Micro not working with Lenovo laptops

GinoDS
Newcomer
Newcomer

‎2024-04-17 05:32 AM

Hello, our users use Lenovo laptops, and many of then have problems with the microphone, in the sense that other participants do not hear them or hear a very disturbed voice.

PC's are updated to las Windows 11 version and the micro with other platforms, like Teams, work.

We tried all common solutions, update driver, remove other software possibly interfering with micro but nothing changed.

Did anyone had same problem?

Thanks.

GinoDS

Topics:
3 REPLIES 3

danielee
Newcomer
Newcomer

‎2024-05-14 09:02 PM

The same happens to my office laptops which are using Lenovo Thinkpad E14 Gen 4. Have logged a support ticket with zoom. 

R-C-B
Newcomer
Newcomer

‎2025-04-01 01:52 AM

Same problem.

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MGSR
Community Moderator | Employee
Community Moderator | Employee
In response to R-C-B

‎2025-04-10 07:54 AM

Hello @R-C-B,

Welcome to the Zoom Community! We're glad to have you here.

Kindly check out this article for troubleshooting speaker and microphone issues.

Let us know if it helps or if you need further assistance. 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?
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