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downloading newest version. PC

marpreston
Explorer
Explorer

I need newest version downloaded on the desktop PC.  I've used zoom successfully for 3 years.  Why is this so difficult?  I'm not that stupid.

1 ACCEPTED SOLUTION

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi marpreston,

 

Run CleanZoom to remove Zoom completely

To remove Zoom completely, including any configuration filesrun CleanZoom on your device.

  1. Download and run CleanZoom (updated July 25, 2023).
    Note: Use of the clean uninstaller will completely remove the Zoom desktop client, as well as the Zoom plugin for Outlook. The Outlook add-in, Chrome/Firefox extensions, and Google Workspace add-on are unaffected.
  2. Once completed, download Zoom from our download center and reinstall

https://support.zoom.us/hc/en-us/articles/201362983-Uninstalling-and-reinstalling-the-Zoom-applicati...

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

View solution in original post

2 REPLIES 2

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi marpreston,

 

Run CleanZoom to remove Zoom completely

To remove Zoom completely, including any configuration filesrun CleanZoom on your device.

  1. Download and run CleanZoom (updated July 25, 2023).
    Note: Use of the clean uninstaller will completely remove the Zoom desktop client, as well as the Zoom plugin for Outlook. The Outlook add-in, Chrome/Firefox extensions, and Google Workspace add-on are unaffected.
  2. Once completed, download Zoom from our download center and reinstall

https://support.zoom.us/hc/en-us/articles/201362983-Uninstalling-and-reinstalling-the-Zoom-applicati...

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

marpreston
Explorer
Explorer

Thank you so much.