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connection

bean
Explorer
Explorer

Participants can"t enter the meeting using link in invitation. wondering if settings are wrong.

1 ACCEPTED SOLUTION

Rupert
Community Champion | Customer
Community Champion | Customer

Could they try copying and pasting the link into their browser?

 

Are they able to join the meeting if you give them the Meeting ID and passcode?

View solution in original post

4 REPLIES 4

Rupert
Community Champion | Customer
Community Champion | Customer

Hi @bean 

 

Do you Participants receive an specific error message?

No Rupert. Link not showing in blue. Just can't click on it.

Rupert
Community Champion | Customer
Community Champion | Customer

Could they try copying and pasting the link into their browser?

 

Are they able to join the meeting if you give them the Meeting ID and passcode?

Yes they can join this way. I just would have liked them to be able to use the link.