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cant login with google accout to my samsung tablet

yoni3
Newcomer
Newcomer

hi,

 

Im tring to login to zoom with my google account (sso) on my samsung s9 tablet but i cant "lunch zoom" when i hit the button nothing happened.

 

btw - i tried to login via iphone and everything working but i need it on my tablet (same for facebook account - cant login)

7 REPLIES 7

Ahmed_alaj1992
Newcomer
Newcomer

I have the same problem on my S9 tablet, however I can normally sign in through a pixel phone and laptop. Look forward to figure out the solution.

bjg
Newcomer
Newcomer

have you found any solution to this? I am also experiencing the same issue on my tab s9. But I do not have a problem logging in using a laptop and an android phone. 

Artik
Newcomer
Newcomer

The same problem. Re-installing Zoom app doesnt'y help either.

TkTheTeacher
Newcomer
Newcomer

I found the solution. After click sign-in via google on options click open with Chrome. When you go to chrome tab on settings you should open the page without desktop mode. When you login google account clşck to start zoom it will open on zoom app and it will login. I tried many times like you and found the solution like this way.

This works on me. Thank you!!!!

kams
Newcomer
Newcomer

It works for me. Thanks for instruction.
1. Open Zoom App

2. Click Sign in via Google
3. Check the zoom quick link it has three dots on the upper right part for the options

4. Click open with Chrome / Samsung Internet

5. You will be redirected to browser of  Chrome / Samsung Internet

6. Check if you will find three lines on the upper right part of the browser for the options 

7. Make sure to choose desktop site

8. Perform choosing your gmail account

9. Click Zoom launch
10. Check if zoom app will open

CosmicSheep
Newcomer
Newcomer

Just to confirm, Galaxy Tab S9 (latest update Android 14 - OneUI 6.1.1) and no combination of the instructions worked. It seems that chrome switched in an out of desktop mode at each stage and trying to change that state at any time resulted in a chrome error. The only way I was able to sign into zoom was to add a normal email and password login to my zoom account.