audio goes dead when exiting breakout room if using bluetooth headphones

[jwindberg]

If I am in a breakout room, using bluetooth headphones, when I exit the breakout room audio goes silent.

It still shows that I'm using bluetooth headphones, but there is no audio.

When I power off the headphones, the laptop speaker comes on. When I power the headphones back on, they connect and take over and work fine.

However, I find that I have to power cycle my headphones every time I exit a breakout room.

Using a mac.

This is driving me batty

[HLLL]

Hello, did you find a solution to this?  I'm having a similar issue but lose audio when somebody shares their screen on zoom. Also making me nuts. 

[jwindberg1]

I have not, and yes, it drives me bats.

[HLLL]

Try changing your audio settings to "same as system" that seems to have done the trick for me. 

[dwolf725]

Same issue on Mac with BT headphones too.  It was happening with multiple different headsets as well.  Try changing your zoom audio settings to "same as system" for speaker and mic.  This assumes your system is using your headphones.  did a quick test and it may have resolved the issue.  Need to try in a few meetings to confirm.  

[HLLL]

This seems to have done the trick!  Fingers crossed it sticks.  Thanks for the suggestion!

[bestfootie]

I have a problem on my MacBook Pro using all the latest tech, I have Sony Bluetooth headset MX-3. 

When I get moved to a breakout room, I lose all audio (output and mic).

Even when I'm on 'same as system' as others have suggested as a workaround, I cannot hear or speak at all, and I've tried leaving the room and rejoining, but once the device is not working it doesn't work at all. I've tried disconnecting and reconnecting the headphones, I've tried turning off bluethooth, reconnecting device, everything - it's a Zoom issue - nothing else.

FIX THIS PLEASE!!! THIS HAS BEEN GOING ON FOR YEARS BY THE LOOKS OF THE COMMENTS.