Zoom video always slightly blurry while Camera app is always sharp

[MarkRoberts]

My camera app is working fine, picture is sharp as always. But when I go from the camera to zoom, the picture quality is poor.  I've read online that many seem to have this problem but none of the proposed solutions (more light, clean camera lens, etc.) does anything.

Does anyone have a solution for this or is this is good as zoom gets?

[DaPayne]

I have begun to have this problem only recently. Picture quality used to be fine, but in the last 2 weeks or so people are telling me that my picture is trailing when I move. This is especially problematic because I am an ASL interpreter. I have tested this on different networks, with different cameras, and the problem persists. I can record a video with the same camera that has no issues. I think Zoom updated something that changed the video stream quality in some way, 

[Mkzor]

Same here, I started noticing the problem in December.  Streaming starts of okay and then progressively becomes blurry, especially the background.

[CarlaA · Accepted solution]

Hello there! 

Have you tried completely uninstalling the Zoom app, rebooting your device (important), and then reinstalling the latest version? This usually does the trick. Let me know if that helps!

[KCeagle]

I've been having the same issues that are repeatedly detailed here. Had to start moving to Google when picture mattered. Sad cos I pay for a Pro account...? Will try to uninstall - thanx!

[kdanielson]

This didn't really fix the problem, the quality is so poor even with HD enabled and the de-noise unselected. Will probably also move to Teams or Google Meet if the problem continues. Zoom needs to fix because the Camera on our laptops show what the quality should look like and this is a brand new 2024 computer, it looks so sharp on the Camera app, but not on Zoom. Just sad and disappointing. 

[KellyWilson]

I've tried your solution but I cannot get a clear image of myself when on a  meeting.  It's always blurry, even after uninstalling and reinstalling.  It never used to be this way, but in recent months I've started using Zoom more regularly so I don't know when it started. Any other suggestions?  It looks really unprofessional.

[ITADCOM]

Uninstalled removed all zoom folders and registry keys, and still having issues. Turned on HD and this resolved the issue. However need to be able to zoom in and not show so much of the room. Since this is Zoom driver, I cannot change that. 

[Nb1612]

I too am very frustrated with this issue. I've live chatted with Zoom multiple times. Nothing has fixed it. I will also move to Google Meet. Picture quality is perfect there. I hope Zoom will refund what is left of my subscription.

[AVZoom]

I just experienced this issue with a 4k camera and presentations. Under the advanced options in video, I deselected "optimize quality of the video I send with de-noise" and then reselected it. This fixed the grainy image I had with both my camera and presentations. But then I experienced the trailing effect. Not sure what to try next except for a full re-install.