Zoom recording file missing

Community

Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Hello everyone,

I just recorded my zoom meeting, the first test recording is showing in the folder and I was able to convert it, but the actual video which was approximately 5 minutes long is not showing in the folder, I can see a 185MB .zoom (video) file along with a 2.4MB .zoom (audio) file and the file name is double_click_to_convert_01 and 02 but for some reason when i double click it doesn't show anything.

Please help!

0 REPLIES 0

Communication

Productivity

Apps & Integration

Spaces

Employee Engagement

Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!