Zoom is unable to detect a camera - in Citrix Environment

[fas5000]

I've installed the latest version of the CITRIX AGENT on my Virtual Machine

NAME: CITRIX VIRTUAL APPS AND DESKTOPS 7 2023 LTSR CU4 UPDATE 1 - VIRTUAL DELIVERY AGENT
VERSION: 2203.0.4001.4345

including the following

Zoom Client for VDI - 5.17.248.50
Zoom VDI Plugin Management - 5.17.248.50
Zoom VDI Universal Plugin - 5.17.248.50

on my local machine my camera is working fine and I have installed the following:

Zoom VDI Plugin Management - 5.17.248.50
Zoom VDI Universal Plugin - 5.17.248.50

however still unable to Zoom to detect the camera via the Citrix VDI, it works fine on the local machine but not the camera

the links which i used are the following:

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063810#collapseVDI4

Thank You

Fas