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Zoom does not start on Server 2016

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neral85
Explorer
Explorer

‎2023-11-15 02:37 AM

The Zoom.exe does not start anymore on server 2016 since update to 5.16.6.24712. The task appears for a short moment in task-manager and terminates right away. There is no error and no log in C:\Users\<user>\AppData\Roaming\Zoom


Any idea how to troubleshoot this?

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ifurman
Community Champion | Customer
Community Champion | Customer

‎2023-11-15 04:34 AM

Zoom is aware of the issues with Zoom versions 5.16.5 and 5.16.6 on Windows Server 2016/2019. Zoom claims that version 5.16.10 will fix the issue and should be released by the end of November.

Zoom 5.16.2 and lower work fine on windows Server 2016/2019, as I am currently using this version with no issues.

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ifurman
Community Champion | Customer
Community Champion | Customer

‎2023-11-15 04:34 AM

Zoom is aware of the issues with Zoom versions 5.16.5 and 5.16.6 on Windows Server 2016/2019. Zoom claims that version 5.16.10 will fix the issue and should be released by the end of November.

Zoom 5.16.2 and lower work fine on windows Server 2016/2019, as I am currently using this version with no issues.

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