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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Zoom connection in Virginia is routing via Washington State causing me to be thrown out of meetings

OCDC
Newcomer
Newcomer

‎2023-03-27 05:54 AM

I have recently had connectivity and performance issues with Zoom meetings. Others frequently state my audio is 'choppy' and I am being frozen and frequently thrown out of meetings, taking up to a minute to reconnect. Zoom is the only service with any issues and my installed version is up to date.

I had a technician from my ISP come out and they discovered that Zoom traffic in my area is being routed via Washington State! I tried creating a support ticket, but I only have basic user access so Zoom closed the ticket immediately. I would think that Zoom would be interested in this as it must be effecting many other users. Any ideas on how I can proceed to get this rectified? Thank you. 

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